Skip to content
Open Fibre x2
  • Our Services
    • Broadband
    • Packages
    • Home Energy
  • About
    • About Us
    • Coverage
    • Accessibility broadband
    • Blog
  • Help & Support
    • Broadband Support
    • Broadband FAQs
    • SupportPlus
  • Contact Us
  • Our Services
    • Broadband
    • Packages
    • Home Energy
  • About
    • About Us
    • Coverage
    • Accessibility broadband
    • Blog
  • Help & Support
    • Broadband Support
    • Broadband FAQs
    • SupportPlus
  • Contact Us
Network status

Cookie Policy (UK)

This Cookie Policy was last updated on 24th February 2025 and applies to citizens and legal permanent residents of the United Kingdom.

1. Introduction

Our website, https://open-fibre.co.uk (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

5.4 Social media

On our website, we have included content from Instagram, Facebook and Twitter to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Instagram, Facebook and Twitter. This content is embedded with code derived from Instagram, Facebook and Twitter and places cookies. This content might store and process certain information for personalized advertising.

Instagram, Facebook and Twitter are located in the United States.

6. Placed cookies

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
e_document/global
Expiration
Function
Name
elementor
Expiration
Function
Name
e_globals
Expiration
Function
Name
WP_PREFERENCES_USER_2
Expiration
Function
Name
WP_PREFERENCES_USER_11
Expiration
Function
Name
e_event-tracker
Expiration
Function
Name
e_kit-elements-defaults
Expiration
Function
Name
cmplz_task_filter
Expiration
365 days
Function
Name
wpEmojiSettingsSupports
Expiration
Function
Name
wp-settings-time-2
Expiration
Function
Name
_ga
Expiration
Function
Name
wp-settings-11
Expiration
Function
Name
wp-settings-time-11
Expiration
Function
Name
_ga_CSGSLBLYQF
Expiration
Function
Name
wordpress_logged_in_bec0cc513d5958ad6c6995e3755a5528
Expiration
Function
Name
loglevel
Expiration
Function
Name
adobeCleanFontAdded
Expiration
Function
Name
cmplz_banner-status
Expiration
365 days
Function
Name
wordpress_test_cookie
Expiration
Function
Name
wp-settings-9
Expiration
Function
Name
wp-settings-time-9
Expiration
Function
Name
__wpdm_client
Expiration
Function
Name
wordpress_logged_in_966896fa823d66b79a3e0fe0f3d2360b
Expiration
Function
Name
fusionPanel
Expiration
Function
Name
acf
Expiration
Function
Name
tusSupport
Expiration
Function
Name
fusionCopyType
Expiration
Function
Name
fusionCopyContent
Expiration
Function
Name
ms-token
Expiration
Function
Name
wordpress_logged_in_3433c50b4571f704c87aaddccfe6c89f
Expiration
Function
Name
WP_DATA_USER_11
Expiration
Function
Name
e_site-editor
Expiration
Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner's Office (ICO)).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Open Fibre Ltd
Open Fibre UK Limited
Orchard House,
Hessle Square,
HU13 0AA

United Kingdom
Website: https://open-fibre.co.uk
Email: hello@ex.comopen-fibre.co.uk
Phone number: 07874 482553

This Cookie Policy was synchronised with cookiedatabase.org on 4th April 2025.

Open Fibre

Open Fibre provides fast, reliable full-fibre broadband to homes and businesses across Hull, Yorkshire, and Lincolnshire.

Facebook-f X-twitter
Quick Links
  • Our Services
    • Broadband
    • Packages
    • Home Energy
  • About
    • About Us
    • Coverage
    • Accessibility broadband
    • Blog
  • Help & Support
    • Broadband Support
    • Broadband FAQs
    • SupportPlus
  • Contact Us
  • Our Services
    • Broadband
    • Packages
    • Home Energy
  • About
    • About Us
    • Coverage
    • Accessibility broadband
    • Blog
  • Help & Support
    • Broadband Support
    • Broadband FAQs
    • SupportPlus
  • Contact Us
Useful links
  • Terms & Conditions
  • Privacy Policy
  • Tariffs and Charges
  • Cookie Policy
Get In Touch

Open Fibre UK Limited
Global House, 60b Queen Street, Horsham, West Sussex, United Kingdom, RH13 5AD

  • hello@open-fibre.co.uk
  • 01482 680080
  • WhatsApp: 07874 482553

Company Registration: 12101755 |

© 2025 All Rights Reserved.